Projectmanager

Being a Project Manager you are the key contact for customers and within his/her Business Unit, the Project Manager is responsible for the contractual commitments drawn up with the customer together with the economic performance (quality, lead times, budget and profitability, customer satisfaction) of the projects delivered by the teams under his responsibility. He/she supervises project delivery in technical and human terms, respecting lead times and cost requirements, and controls the customer relationship in connection with the Commercial Engineers. In addition, he/she plays a key role in representing Hardis to key decision-makers.

Main missions:

Pre-sales - Framing Commitments - Customer relationship

• Taking part in the pre-sales phase with Commercial Engineers to understand and incorporate project issues and risks and define the best solutions
• Advising, supporting and guiding customers in their choice of solution and project management by seeking to provide them with the most added value
• Drawing up commercial proposals and taking part in customer support, playing a key role in pre-sales
• Negotiating and validating the financial, technical, etc. constituent parts of the contract with customers and any addenda related to changes in objectives and scope previously discussed.
• Ensuring compliance with contractual clauses and managing potential customer disputes
• Being a vector of commercial development: detecting and qualifying commercial opportunities by anticipating customers’ demand

Project Management

• Defining and controlling the service commitments of projects (scope, cost, time, quality)
  • Defining and managing the success criteria of a project
  • Anticipating the technical and financial risks of the project: defining the action plans to be carried out in order to maintain critical paths and alleviate project risks
  • Managing performance and contributing to the profitability of his/her projects
• Managing project staff schedules and arbitrating resources according to priorities
• Leading delivery of important work, missions or projects
• Billing
• Preparing and directing steering committees: validating presentations and reports (writing them if necessary)
• Participating in project governance meetings/bodies and carrying out project reporting: launching projects, reports, etc.
• Performing financial follow-up and ensuring that billing is done on time
• Coordinating the different contacts involved in the project (suppliers, subcontractors, etc.) : managing the staff working on the projects
• Reporting to management

Management

• Identifying the resources needed to complete projects and arbitrating assignments between projects
• Ensuring that the activities carried out by his/her staff are properly carried out (controlling and supervising the project staff)
• Providing advice and assistance to Project Managers in defining the technical and human resources necessary to properly conduct projects; providing support to production staff during complex activities
• Assessing and supervising employees from a functional standpoint: defining training plans to develop staff in technological, functional and methodological terms
• Taking part in a management activity of his/her organisation (staffing, co-production, talent committee, etc.)
• Actively participating in the capitalisation and industrialisation of best project practices within his/her organisation.
• Implementing HR processes (yearly performance review, recruitment, etc.)
• Acting as a communication relay

Development of offers

• Helping to create and develop new offers
• Helping to formalise them and promote them from a marketing standpoint

The position requires national or international travel.

• Bac / Master degree with experience in project management and customer contact.
• A good feeling with logistics and or IT development is mandatory.
• Good skills of the Dutch and English language is required, where French and/or German would be appreciated.
• Your adaptability, sense of service, autonomy, proactivity and your interpersonal skills will be important assets for your development in the company.

Hardis Group continues to grow in its Supply Chain Solutions business and has won new customer contracts in E-commerce, 3PL, retail, etc. Also, international subsidiaries are opened and they get more customers with multiple international challenges. Therefore we are recruiting an experienced project manager within Hardis Benelux to lead our new customer challenges as an addition to the current team.

Hardis Benelux is the first and biggest subsidiary of Hardis outside France and Reflex implementation partner of several large customers in Benelux and outside France, some examples are bol.com, Gall&Gall, Pandora etc. Due to their growth and ambition they are also the key of Hardis Global towards the playing field in North East Europe.

The Supply Chain Solutions department offers global solutions to improve the performance of its customers' Supply Chain. They are recognized by Gartner as the leading solution in its market. The software package "Reflex" is used by more than 250 customers at national and European level and the ambition is to accelerate the international development.